Business Continuity Management (BCM)

Ensuring Institutional Resilience and Transaction Integrity

CHERRY RAIN recognizes that our role in the debt capital markets necessitates the highest level of operational resilience. Our Business Continuity Management (BCM) framework is designed to ensure the continuous availability of critical services to our issuers, advisors, and insurance partners during events of significant business disruption (SBD).

SECTION 1: BCM MISSION AND SCOPE

The mission of our BCM program is to preserve institutional continuity, protect transaction data integrity, and ensure that our technical review and monitoring processes can resume within predefined Recovery Time Objectives (RTOs). Our scope covers all critical business functions, including credit enhancement modeling, regulatory compliance monitoring, and stakeholder communication.

SECTION 2: RESILIENCE STRATEGY AND DISASTER RECOVERY

Our strategy is based on the principle of "Distributed Operational Resilience":

  • 2.1 Cloud-Native Architecture: All mission-critical applications and data are hosted in high-availability cloud environments with automatic failover across geographically dispersed regions (EMEA and North America).
  • 2.2 Data Integrity: We employ real-time data replication and immutable backups to prevent data loss. Recovery Point Objectives (RPOs) are set to near-zero for all transactional data.
  • 2.3 Remote Capability: Our team is fully equipped to transition to secure remote operations instantly. Access is secured via Zero-Trust Network Access (ZTNA) and biometric multi-factor authentication.

SECTION 3: INCIDENT RESPONSE AND ESCALATION

In the event of an SBD, our Incident Command System (ICS) is activated. The ICS provides a structured response hierarchy, ensuring that senior management, technical staff, and legal counsel are coordinated. Communication with external stakeholders, including regulators and insurers, is managed through out-of-band secure channels.

SECTION 4: TESTING AND CONTINUOUS IMPROVEMENT

The CHERRY RAIN BCM program is not static. We conduct regular stress tests of our failover capabilities, annual table-top exercises for systemic risk scenarios, and bi-annual audits of our RTO/RPO targets. Results are presented to the Board of Directors to ensure alignment with our institutional risk appetite.

SECTION 5: CONTACT

For inquiries regarding our resilience standards or to request a copy of our BCP summary for institutional due diligence purposes, please contact: compliance@cherryrain.com.